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FAQ

How do you pronounce Bermère?

Bermère: bUr-mEHr

Where are you based?

We are located in The Gate City of the South! The one and only, ATL. 

What is the best way to contact the B Team?

We would love to speak to you at any time, all the time! However, we may not always be able to get to you right away (you know we will try though). The best time to reach the B Team is during business hours which is Monday-Friday 9:00AM-5:00PM. 

Send us a message via Bermère chat or an email at hello@bermere.com

When will my order arrive?

We are so excited to get your items to you and aim to fulfill your order within 24-48 hours of your purchase! However, we do ask that you give us 3-5 business days for fulfillment. Please refer to our shipping policies for additional information on domestic shipping.

Do you ship internationally?

Unfortunately at this time we do not ship internationally.

Do you accept returns?

Yes! Please refer to our Return + Exchange Policy for details.

How will I know if a sold out item has been restocked?

Sign up for our mailing list and we will let you know the status on all items! We do post our "last few left" items, latest arrivals, sales, promotions, and giveaways on our social media! @shopbermere

Will all sold out items be restocked? 

Since we are bringing you the latest in unique styles at rapid rates and want to focus on the newest pieces there will be NO RESTOCKS guaranteed on ANY particular items. It is under very special circumstances that we will restock certain items. All sales are first come, first serve. So be sure to snag your favorites right away!

Does Bermère have an affiliate program?

We are currently working on a special something for all interested in becoming a future Bermère Girl! Details coming soon! Spaces are limited, so until then be sure to sign up for our newsletter so you don’t miss out!

Does putting an item in my cart “reserve” it?

No. Carts do not reserve any items.

Have any other questions? 

Send us a message via Bermère chat or an email at hello@bermere.com